Shipping policy

Shipping Policy

At PURA Patches, we are committed to delivering your order as quickly and efficiently as possible.

Order Processing

All orders are processed within 1–3 business days (Monday–Friday, excluding holidays). Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.

Please note that order processing times may vary during holidays, promotions, or periods of high demand.

Shipping Timeframes

Estimated delivery times may vary depending on your location and selected shipping method:

• Standard Shipping (U.S.): 3–7 business days
• Expedited Shipping: 2–4 business days
• International Shipping: 7–21 business days, depending on destination

Shipping times are estimates and are not guaranteed.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method. Free shipping promotions may be available on qualifying orders.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. Please allow up to 24–48 hours for tracking information to update.

Incorrect Shipping Address

Please ensure your shipping address is entered correctly at checkout. PURA Patches is not responsible for delays or lost packages caused by incorrect or incomplete shipping information provided by customers.

Lost, Delayed, or Damaged Packages

If your package is lost, delayed, or arrives damaged, please contact us at reinaleesrosadoctra@gmail.com and our support team will assist you. While we work with trusted shipping carriers, delivery delays may occasionally occur due to weather, carrier issues, or high shipping volume.

International Orders

International customers may be responsible for customs duties, taxes, or import fees required by their country. These charges are not included in the purchase price or shipping fee.

Questions?

If you have any questions regarding shipping, please contact us at:

Email: reinaleesrosadoctra@gmail.com